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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will show up. It comprises exhaustive information about all the operations that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of tutorial video clips illustrating how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our extensive FAQ database, which covers questions asked by real customers and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our fantastic team of customer service technicians available 24x7x365 and ready to assist you with any issue. Each support ticket you open will be replied to in less than 60 minutes (the average response time is approximately 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 178032

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com